VIP Platinum Plan

This plan provides FULL SUPPORT: managed services, help desk, and on-site support.

What VIP Platinum Plan Includes:

All Monitoring and Security Services Offered with Navtech Connection + Unlimited Help Desk and ALL Other Support Services Offered with the VIP Gold Plan +

  • Unlimited technical support
  • Emergency service available for all service questions and problems: 24/7
  • Hardware maintenance and repairs on-site by a qualified technician
  • Quarterly on-site network health review
  • Dedicated service team for each account
  • All warranty issues and interactions with vendors